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Last revised: 10/03/2021
We ("we") care about the privacy of users (the "user" or "you") of our website and/or mobile app (the "Site" and the "Mobile App," respectively) and are committed to protecting the information that users share with us when using our Site and/or Mobile App (collectively, the "Digital Properties"). We are fully committed to protecting and using your information in accordance with applicable law.
The information we collect
How we collect information
Why we collect information
With whom we share information
Where information is stored
How long information is retained
How we protect information
The Information We Collect
Below are the various types of information we may collect:
Unidentified and non-identifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-Personal Information"). Non-Personal Information does not allow us to identify the individual from whom it was collected. The Non-Personal Information we collect primarily consists of technical information and aggregated usage information.
Personally identifiable information, i.e., information that identifies you or can reasonably identify you with reasonable effort ("Personal Information"). Personal Information we collect through our Services may include your name, email address, physical address, phone number, IP address, or other information requested as needed. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information as long as it remains combined.
How We Collect Information
Below are the main methods we use to collect information:
We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect, gather, and record such uses, sessions, and related information.
We collect information you voluntarily provide to us. For example, we collect information you provide to us when you contact us directly through any communication channel (e.g., when you send us an email containing feedback or comments).
We may collect information from third-party sources, as described below.
We collect information you provide if you log into our Services through third-party services like Facebook or Google.
Why We Collect Information
We use your Personal Information for the following purposes:
To provide and operate the Services.
To develop, customize, and improve our Services.
To respond to your feedback, requests, and inquiries and provide you with our assistance.
To analyze demand and usage patterns.
For internal research or statistical purposes.
To enhance our data security and fraud prevention capabilities.
To investigate potential violations, enforce our terms or policies, or comply with applicable laws, regulations, or government authorities.
To send you updates, notices, promotional materials, and other information about our Services. If we send you promotional emails, you can choose to unsubscribe by clicking the unsubscribe link in those emails.
With Whom We Share Information
We may share your information with our service providers to operate our Services (e.g., storing information on third-party hosting services, providing technical support, etc.).
We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud, or security issues; (ii) to establish or exercise our legal rights or defend against legal claims; (iii) to protect our rights, property, or personal safety and that of our users or the general public; (iv) if we or any of our affiliates undergo a change of control, including through a merger, acquisition, or purchase of all or substantially all of our assets; (v) to collect, hold, and/or manage your information through our authorized third-party service providers (e.g., online service companies), as reasonably required for business purposes; or (vi) to cooperate with third parties for the purpose of enhancing your experience. To avoid any possible confusion, we may transfer and disclose Non-Personal Information at our sole discretion.
Cookies and Similar Technologies
When you visit or access our Service, we allow certain third parties to use web beacons, cookies, invisible pixels, scripts, tags, and other tracking technologies and analytic services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect information about you to enhance how you navigate our Digital Properties, improve the performance of our Digital Properties, personalize your experience on our Digital Properties, and for security and fraud prevention purposes.
Through our Service and Digital Properties (including websites and apps that deploy our Service), we may provide advertisements that may also be tailored to you, such as ads based on your recent browsing behavior on various websites, browsers, or devices.
Where Information Is Stored
Personal Information may be stored, processed, and retained in the United States of America, Ireland, Japan, Israel, and other jurisdictions as necessary for the provision of our services and/or as required by law (as explained in more detail below).
How Long Information Is Retained
Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes, and enforce our agreements.
We may correct, complete, or delete incomplete or inaccurate information at any time and at our sole discretion.
How Wix Protects Information:
The hosting service for our Digital Properties provides us with the online platform that allows us to provide you with the Service. Your data may be stored through data storage applications, databases, or general storage provided by our hosting provider. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services.
The use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g., to provide you with the Services or our customer or technical support).
It is necessary for us to use your Personal Information to comply with a relevant legal or regulatory obligation.
It is necessary for us to use your Personal Information for our legitimate interests as a business, provided that such use is always proportionate and respectful of your privacy rights.
If you reside in the EU, you can:
Request confirmation of whether Personal Information about you is being processed and access the Personal Information we store about you, as well as certain additional information.
Request to receive Personal Information you voluntarily provide to us in a structured, commonly used, and machine-readable format.
Request the rectification of your Personal Information that is under our control.
Request the erasure of your Personal Information.
Object to the processing of Personal Data by us.
Request the restriction of the processing of your Personal Information by us.
Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have general questions about the Personal Information we collect and how we use it, please contact us as indicated below.
As part of providing the Services to our users, we may transfer information to affiliated entities or other third parties beyond the borders of your country or jurisdiction, to other countries or jurisdictions worldwide. By using the Services, you consent to the transfer of your information outside the EEA.
If you are located in the EEA, your Personal Information may only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of protection is in place to safeguard the Personal Information. We will take reasonable measures to ensure that we have appropriate contractual agreements with our third parties to ensure adequate safeguards are in place to minimize the risks of unlawful use, alteration, deletion, loss, or theft of your Personal Information, and that these third parties always act in accordance with applicable laws.
CCPA Rights Regarding Your Information
If you are a California resident using the Services, the California Consumer Privacy Act (CCPA) may give you the right to request access to your information and its deletion.
To exercise your right to access your information and request its deletion, please contact us as indicated below.
Users of the Services who are California residents and under 18 years of age may request and obtain the removal of any content they have posted by sending an email to the address provided below in the "Contact Us" section. Any such request should include the subject line "California Removal Request" in your email. The request should provide a description of the content you wish to remove and information reasonably sufficient for us to locate that content. We reject all "California Removal Request" requests that are not marked or sent correctly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not guarantee complete or exhaustive removal of the content in question. For example, documents you have posted may be republished by another user or third party.
If you have general questions about the Services or the information we collect about you, or how we use it, please contact us:
Name: Pierre Chetreff
Address: 6 Rue du Président Paul Doumer, 78430 Louveciennes, France